My Stocks Portfolio
  • Introduction
  • Announcements
    • Sunday Server Maintenance
  • Help Guide
    • Backup and Import
      • Backing up data or switching devices
      • Import and Export data
      • Recovering deleted data
    • Adding and Editing Items
      • Add a Portfolio
      • Add a Quote
      • Add a Transaction
      • Edit a Portfolio, Quote, or Transaction
      • Delete a Portfolio, Quote or Transaction
      • Move/Copy a Quote or Transaction
      • Merge/duplicate portfolios
      • Adding Custom Prices
      • Add Notes to a Quote
      • Record a Dividend or DRIP
      • Record a Symbol Change
      • Record a Split, Merger, Spin-off, or Acquisition
    • Finding a symbol
      • Cryptocurrency
      • Stock Options (Calls/Puts)
      • Market Indices
        • Americas
          • USA
          • Canada
        • Europe
          • UK
          • Germany
          • Switzerland
        • Asia-Pacific
          • Australia
          • India
          • Japan
          • Singapore
      • US Treasury Bill rates
      • Commodities / Precious Metals
      • Thrift Savings Plan (TSP)
      • Using ISIN, WKN, or other code
    • Customizing Display
      • Default start page
      • Sorting
      • Hide closed positions
      • Holdings calculation price
      • Filter news publishers
      • Display language
    • Multi Currency Portfolios
      • Home currency for all holdings
      • Forex rate at time of transaction
      • Mixed home currency and local currency
      • Hiding Currency Symbols
    • Widgets
    • Calculations
      • Reset daily changes at midnight
      • Unrealized and realized
      • Annualized / Unannualized XIRR
      • Use Last / Bid / Ext / etc price for holdings
    • Desktop Access
    • Account
      • Reset Password / Passcode
      • Changing sign-in email
      • Sharing your premium subscription between devices
      • Transferring premium subscription to new email
      • Deleting my account / data
      • Restore deleted portfolio data from server
    • Investing Terminology
      • Charts
        • Hollow candlestick
        • Volume bar colors
  • Troubleshooting
    • Notifications
      • Not receiving notifications
      • Notifications have no sound
    • Font Color Issues
      • Why am I seeing inverse red and green colors?
      • Why am I not seeing red and green colors?
      • Why am I seeing yellow and green colors?
    • Quotes aren't refreshing
    • I paid to remove ads but they are still showing up
    • Widget issues
      • Android
        • My widget is empty
        • My widget is not updating
    • Force update to latest version
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  1. Help Guide
  2. Account

Reset Password / Passcode

The app has sign-in password (for server sync and other features inside the app) and passcode lock (for preventing access to the app)

Resetting sign-in password

If you forgot your sign-in password, you can reset it by trying to sign in and using the forgot password link. If you don't see this link, you can try typing in an incorrect password and there should be a link for reset / forgot password on the next screen.

Resetting passcode lock

There is no way to reset the passcode for security reasons. If you forgot your passcode, then you can either keep guessing or re-install the app.

PreviousAccountNextChanging sign-in email

Last updated 8 months ago