My widget is not updating
Below are some common reasons why the widget may not update when you click the refresh button / stops refreshing in the background.
App notification settings
Please ensure that notifications for the app is turned on, including the notification channel. You may find this in your phone Settings, Apps, My Stocks Portfolio, Notifications, make sure to enable it including all the 'Notification Categories' such as 'Widget Refreshing'.
Battery optimization settings
Some phone manufacturers disable all background updates by default in order to save battery. Please visit the following link, click on your manufacturer, and follow the steps to allow background tasks: https://dontkillmyapp.com/
In Android 12 and later, you must set the battery optimization for the app to unrestricted in order for the widget to update automatically in the background. Please see the website above for instructions.
In Android 13 and later, you must enable notifications for the widget from your phone settings, apps, app name. If notifications are not enabled for the app, then the widget will not be able to automatically refresh.
Memory / SD Card issues
If you installed or transferred the app on a memory card, then widgets will not be available for the app. This is a restriction of the Android system. Please move the app back to the phone's main storage/memory.
Last updated